Money Smart Officer
Job Ref: WH19 784
Scale 4/6 (£18,070 - £25,463)
37 hours per week
Essential User Car Allowance
Do you want to work for a progressive and innovative company that values its people? We are looking for a Money Smart Officer to really make a difference to our customers' lives. Our main aim is to offer support and work proactively with customers to sustain their tenancies.
Do you have the ability to work on your own initiative, explore options to maximise tenants' income, assist with budgeting and ensure that rent is always a priority? If so, we want to hear from you.
You will be part of a busy Money Smart team that sits within the specialist Income team. The successful candidate must be able to prioritise their workload, be confident in applying for funds such as Discretionary Housing Payments, Severn Trent and other trust funds.
You will need to be;
- numerate and literate to GCSE standard or equivalent,
- committed to excellent customer service,
- able to communicate effectively with our customers.
We are an equal opportunities employer and welcome applications from all sections of the local community. If you know of any potential applicants who may be interested, please pass on these details.
For an informal chat, please contact Nadine Law on 07919 626063.
Closing Date: 28 March 2019
Interviews: 10 April 2019